Terms & Conditions

PAY PAL: Pay Pal is an acceptable form of payment. The shopping cart will give you the final cost. An email with your total will be sent to you and you can then go to Pay Pal to transfer the funds.

Shipping

- All prices are net and do not include shipping. Shipping is added onto each invoice.

- We will attempt to ship all orders within 1-2 business days after receiving the order. Delivery normally takes anywhere between 2- 10 business days from the time the order is placed depending on the final destination. We do not drop ship.

UPS: All USA orders are shipped U.P.S. Ground, unless instructed otherwise, or unless ground service is unavailable. We will furnish you with a tracking number via email, as long as we have your email address in our system. You can track your UPS shipment the UPS Internet tracking site.

Please note UPS will not deliver to Post Office Boxes (PO Box) within the United States. For faster expediting, orders can be Overnight or 2-Day Air for an extra charge. Indicate on order if you want this change, otherwise we will ship UPS ground. For larger orders, we will ship best way or via common freight carrier, or per your routing instructions. Freight charges are based on the weight of the packages for shipments and international freight charges are based on weight and size.

All returned or "bounced" checks returned because of insufficient bank funds will be subject to a $25.00 return check fee. We use "VeriCheck" and "Address Verification" to check against fraud for all checks and credit card transactions. Please note, we have and will continue to prosecute to the fullest extent of the law all counterfeit checks, counterfeit payments, or credit card fraud.

Returns

By placing an order you agree to Cool Kat Clothing return and order policy.

RETURN POLICY

You have seven days to return the UNWORN items back for store credit ONLY. All returns must be authorized by Cool Kat Clothing before you make the return. No shipping charges will be credited or provided.

ORDER POLICY

Please be advised that Cool Kat Clothing does not guarantee shipping or arrival dates. Items may be temporarily on back order; in this case you will be notified.

All merchandise is guaranteed to be free of manufacturer's defects, unless otherwise stated, (i.e., irregulars, defectives, etc.).

Damage due to excessive wear, improper care, will not be considered for credit. Returns are for merchandise credit only. The only exception and justification for return of merchandise is: 1.) Defective merchandise. 2.) Incorrect product shipped

Absolutely no returns without prior verbal authorization.

For any shipment sent back to Cool Kat for no reason other than a packing error, defective goods or otherwise, there will be a 15% restocking fee imposed. This decision is determined by Cool Kat on an individual basis.

Unauthorized returns will not be accepted and will be shipped back at customers expense. All claims must be made within 5 days of receipt of merchandise.

Cool Kat Clothing

408-410-6193